Refund Policy
Our commitment to your satisfaction
Last updated: November 2024
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee for all paid subscriptions. If you're not satisfied with EXIF Editor for any reason, you can request a full refund within 30 days of your purchase.
Refund Eligibility
All paid subscriptions are eligible for a full refund within 30 days of purchase, no questions asked.
How to Request a Refund
To request a refund:
- Contact our support team at 765519741@qq.com
- Include your account email and order number
- We will process your refund within 5-7 business days
Refund Processing
Once your refund is approved, it will be processed automatically. The refund will be credited to your original payment method within 7-10 business days, depending on your bank or payment provider.
Subscription Cancellation
You can cancel your subscription at any time from your account dashboard. Your subscription will remain active until the end of your current billing period, and you will not be charged again.
Questions?
If you have any questions about our refund policy, please contact us at 765519741@qq.com